Benefits
Eliminate Stress
"Stress Free Dental Report"Here is a sampling of what you will learn to solve:
- The Dental School mentality. You inherited it and how it is hurting you.
- Setting expectations appropriately. How to make sure you both understand what you are getting into.
- Dealing with the fact that we hurt people. We try to be "pain-free' but cannot always achieve this 100%. How to deal with this issue that eats away at us.
- Learning to put dentistry in perspective. Do you agonize more over a lost tooth than an MD does over a lost patient? It's time to gain a little perspective.
- The Stress of Fees: Dentistry is expensive. How to deal with this reality.
- Selling: Learn case presentation skills that are stress free to both you and your team.
- Perfectionism: I call this the silent killer of dentists and how to create a new mindset.
- Taking on patients' problems as your own: I always want a win/win for you and the patient. Not a win for them and a loss for us.
- Mistakes and treatment failure: It's going to happen. How to be ready mentally and legally.
- Compromise treatment: How to protect yourself and manage expectations.
- Consent forms for high risk treatment: Nothing is a greater relief for a dentist than pulling out a consent form with the patient's signature stating that the thing they are complaining about was a specified risk before you began.
- Financial surprises: The greatest practice killer there is. I show you how to never let this happen again.
- Staff Issues: Your greatest ally, but they need more TLC than your patients. How to work together instead of at odds with each other.
Improve Productivity
"Dental Productivity Secrets Report" (with free bonus "Crashing Through Your BPH (billing per hour) Ceiling"You will learn the same amazing secrets my associates and I have used to create consistently spectacular results:
- Discover how and why to set goals in a way that guarantees you will achieve them.
- Everyone knows about goals, and most of us set them but never achieve them. Find out what needs to be done to insure your goals lead you to your dreams. Harness the power of billing per hour (BPH) and learn why maximizing your BPH is your highest priority and how to do it. Learn what your time is worth and the procedures that are high and low on the productivity scale will jump out at you.
- You will learn where you make your money so you know where to focus your effort and how to do more of that kind of work.
- You need to know your personal obstacles to your success. (Even if it's a little painful.) How can you get over an obstacle you don't even realize is there? But just because you don't know it's there doesn't mean it's not stopping you.
- What is your quality of care? If you want gushing referrals from your staff, I show you how to earn their respect.
- What dentistry do you have in your own mouth? Integrity is walking your talk. Are you?
- Productivity: Increasing your BPH is all about productivity
- Clinical Confidence: learn what comes first, competence or confidence.
- Fear of Success: I know you don't think this applies to you but it does to approximately two thirds of all dentists.
- Clinical Excellence: Learn how far this gets you and what else you need to succeed.
- High End Treatment vs. Patchwork: How do you deal with "can't you just fill it?"
- Dental School Mentality: How our training has affected our outlook on dentistry and patient care and how to re-set your psychological compass.
- Treatment per Visit/Quadrant Dentistry: How to present the most obvious productivity booster.
- Multiple Op's/Running on time when it's busy: Even if you single book you need to know how to manage multiple patients when you get in a jam.
- Staff Room: Learn what to do with your down time.
- Composite Fees and Profitability: Unique insights into a commonly done procedure that most dentists do at a loss.
- Elimination of Bottle Necks: Gain an understanding of the principles anyone producing anything needs to know to be efficient.
- Rubber Dam: Should you use it? If so when and how?
- The Ideal Restoration: Surprising insight into what you should be doing.
- Charity: How to make sure you are the one deciding when you provide treatment at no charge, not the patient.
- Bite Block: A small tip here that is a major production enhancer
You'll notice that none of these items are found on your typical dentistry practice management course.
But there's MORE...Like I said earlier, I am productive not because I figured out one great revelation. It is because I do lots of little things well, but also differently than other dentists.
I got tired of teaching these secrets to each dentist bit by bit. So I have documented only my most productive tips; the things that I feel enable me to produce at a high level every month.
But productivity is not simply about working faster...
Imagine if you could be highly productive in these areas that are usually Money Losers for the average dentist:
- Patient Management : This is what they never taught you in dental school and it causes you un-necessary stress every single day
- Anxious Patients: Ways to settle them down so you can settle down and be productive
- Skeptical Patients: Distrust is increasing by the day. Learn how to prove that you are trustworthy
- What to Charge: Another great source of stress. There are definite rules here; do's and don't that will make or break you
- Managing Children (and their parents): This area of your practice has the potential to cause you more stress than any other. Why? All kids are there against their will. Find out how to deal with them, so kids behave parents don't interfere.
- Difficult to Freeze Patients: This is so important to productivity that is deserves mention. You can never be productive when someone is feeling pain
- Compromise Treatment: Unfortunately, this is where we live our life. Ideal treatment is rarely accepted. Learn how to protect yourself when they want a filling with the performance of a crown
- Hurting People: How to deal with it Mentally: Not even perfect dentists never hurt people at least a little from time to time. This can affect us mentally until we learn the one key necessary to never feel guilt about this again
- Under Promise/Over Deliver: How to manage expectations in all areas of your dental practice
- Whose Problem is it? Why do we always take on our patients' problems as our own? Learn how to keep the monkeys on their backs not ours. Some of us carry a whole zoo on our shoulders!
- Immediate Dentures: This is an obvious minefield. We deliver a denture that we know is going to hurt and fit poorly, yet the patient thinks this is going to solve their dental problems once and for all. No wonder they are upset.
- Partial Denture Repairs: Same thing. Have you ever heard that if fit fine until you touched it? You will pay for their new one unless you learn how to handle this. Imagine if you had an easy solution to each of these problems! What would that do for your peace of mind?
Discover how to master the Human Element:
The People Skills:
- Examinations: Should you do a major in-depth exam on everyone? Learn when it's worthwhile and when it's a waste of time.
- Case Presentation: Imagine a stress free way to introduce your patients to the very best care without seeming like you are pushing them into it. (Because you won't be.)
- Most of us totally under treat; robbing our patients of the higher quality options and ourselves of the high fee procedures.
Best kept secrets on essential Clinical Skills:
- This is not meant to be a clinical course. There seems to be a new one every week, and some are very worthwhile. But there are some areas that a typical restorative dentist deals with every day that need to be addressed.
- Remember when I said saving 10 minutes 3 times a day amounts to $40,000 to $120,000 per year? This is where you learn about specific clinical skills.
- How about your team? Most programs focus most heavily on your team; because that means that you don't have to do anything. But the dentists that really succeed start with themselves first. That is where my focus is. But your team is a huge next step.
- Getting your team in alignment and organized will turbo charge your practice. But they can't perform until you do.
Systems: this section alone is worth 5 times
the entire cost of the program
I am a huge believer in Systems. I give you a sampling of some of our most important office systems for you to copy such as:
- Buddy System: How to bring a new team member in comfortably.
- Charting: Legal and organizational issues. Have you ever not been paid for a procedure because you never charged for it because your receptionist could not decipher your notes?
- Welcome Letter: A great idea from Rick Kushner to build relationship with your new patients.
- Recalls: What should you do at his appointment and how do you fit them in without disrupting your bridge prep?
- Courtesy System: Dr. Paddy Lund came up with a list of common courtesies to guide the behavior of the office personnel between each other.
- Complimentary Interview System: How to get a reluctant office shopper in so you can wow them with your office.
- Perio Guidelines: The guidelines we use to determine how much scaling and how often to book them in.
- Rotary File System: These are expensive. I explain how we manage them to minimize the cost.
- Patient Estimate and next Appointment System: This system forms the heart of our overall office organization. You need to be able to pass the chart on without having to explain anything about their next appointment; it should all be there.
- Dr. Communication: How to let the Dr. know the next patient is ready without making the one in the chair feel like you are in a rush.
- In Office Patient Referrals: We try to keep as much treatment in the office instead of referring out.
- Payment Options: Another huge area on its own, but I explain how we make sure we get paid and what is set out before we touch a tooth.
- Patient Flow System: This is the result of months of effort. We documented every interaction from the initial contact, through to their first appointment for and exam, the financial arrangements, bookings, treatment, payment and recall. All the scripting we use for each step is included for you to revise to suit your own situation.
- I also touch on attitude, enthusiasm and standard of care. Basically I have tried to come up with a program to replace myself. I wanted to show my associates a better way. Anything I could think of, that I do, I have included. After all, I want them to be productive, happy, and relaxed. I want them to know what to do and succeed. I want them to double their earnings because we both profit from that.
- Marketing is what most practice management courses claim is the ultimate answer. It is important and the more patients the better. But don't advertise until you have your act together first or you are simply paying money for patients you can't keep.
With Dental Productivity Secrets
You will discover exactly how to:
- Manage Yourself First
- Manage Dental Patients properly
- Master Dental Productivity
- Incorporate critical Clinical Skills to boost your efficiency and productivity
- Implement Systems to Manage your Dental Office
Total Financial Freedom
"Home Study Program"But if you would you like to:
- Grow your practice rapidly
- Utilize Associates and Hygienists so you can earn money even while you are out of the office or on vacation
- Dominate your dental market and become the top income earner in your area. No longer take a back seat to dentists less qualified than you who earn more than you. Heck, you can earn more than dentists MORE qualified!
- Limit your time in the office to 4, 3 or even 2 days per week. No longer suffer from 5 or even 6 day work weeks
- Learn how to deal with even the most impossible patients in a way that their problem does not become your problem. No longer get taken advantage of by pushy, overly demanding patients.
- Be able to easily filter out who is interested in major treatment and who isn't. No longer worry that your patients will feel like you are trying to over sell them.
- Get paid for everything you do. No longer write off un-collectible accounts.
The goal of the program:
- Get control of your business, your time and your life.
- Increase your income.
- Take more time off.
