The 9 P’s Of Customer Service In Dentistry

By |2018-01-09T19:24:59+00:00September 9th, 2017|Dental Practice Management, Dental Productivity, General|0 Comments

Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the patient's requirements are met. We’ve put together some of the characteristics of good customer service we call the 9 P’s: Patience: Not only is patience important to patients, [...]