How To Hire Your Next Superstar
Hiring employees is complicated and challenging and can be one of the most important management functions you perform. Assign it the priority it deserves and you can boost the productivity and the performance of [...]
Is it important for your office manager to have dental experience?
Much of the time the manager of a dental office gets promoted within the office from positions such as dental assistant or receptionist. Yes, these people usually have a wealth of experience in the dental [...]
Discover the Fortune That Lies Hidden In Your Office Manager
A good office manager is an asset to your office, but a great office manager can make you millions! What is the difference between a good office manager and a great one? Training. Without the [...]
Who is Your Manager?
Dentists have a history of being dissatisfied with the performance of their manager. But is it any surprise that they usually fail? Most dental office managers come from a background of dental assisting or dental [...]
Where are the accolades?
Any day that you open a newspaper you see people getting awards for something or other. The top realtors of the month. The home builder who built the best new house for under $350,000. Let’s [...]
What dentists can learn from Target Canada
Just a few weeks ago I shared a pretty typical experience for Target shoppers in Canada. [See the article here]. It’s a good example of how poorly trained managers can bleed your business to death. [...]