This sounds crazy until you stop and think about it for a minute. Most dentists just want to do dentistry and somehow make the management crap disappear!
Now that dream has become a reality. What good is having an office manager if you have to spend all your time managing him or her? I don’t want to get too personal here, but most of us dentists are too nice to lay any real heavy stuff onto their staff in case they get mad at us. We want the staff to love us!
Wouldn’t it be nice if someone else could say no instead of us? Because sometimes no is the correct answer.
Wouldn’t it be nice if someone could say, we can’t do that because it costs too much so we don’t have to feel like a cheap skate?
Wouldn’t it be nice if a situation came up, and your office manager could call someone, get advice, deal with the problem and you never even need to know about it?
Wouldn’t it be nice if someone else said, we need to increase our production so you don’t sound like you’re being greedy?
The idea here is that we become your manager’s boss and make sure he or she is really making the office better. In a measurable way.
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