CAN. Phone: (587)-391-5883 | U.S. Phone: (480) 840-7323

Virtual Management Program

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We’ve Crammed Over 31 Years Of Dental Practice Management Experience Into This Intensive Virtual Workshop Specifically Designed For Dental Office Managers.

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Dental Management Secrets is designated as an Approved PACE Program Provider by the Academy of General Dentistry.  The formal continuing education programs of this program provider are accepted by AGD for Fellowship, Mastership and membership maintenance credit.  Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement.   The current term of approval extends from 03/01/2017 to 02/29/2020 Provider ID# 368363

Module 1: Mastering Human Resources

June 17th - 3:30 MT

What is Human Resources?

  • Maintenance, awareness of, and compliance with local and federal labor laws
  • Recruitment, selection, and onboarding (resourcing)
  • Employee record-keeping and confidentiality
  • Organizational design and development
  • Business transformation and change management
  • Performance, conduct, and behavior management
  • Industrial and employee relations
  • Human resources (workforce) analysis and workforce personnel data management
  • Compensation and employee benefit management
  • Training and development (learning management)
  • Employee motivation and morale-building (employee retention and loyalty)
  • Knowing the pulse of your team
  • Situation role-playing real-life Management decision
  • Working The Win-Win Solution

Module 2: Change Management

June 24th - 3:30 MT

  • We walk through implement Change in your practice Utilizing Kotter`s 8-Step Change Model

Module 3: Leadership Skills

July 8th - 3:30 MT

  • Leading by teamwork
  • How to create a team
  • Hearing and responding
  • Making your practice the best practice to work at
  • Win them over, and they will stay forever

Module 4: Hiring

July 15th - 3:30 MT

  • Hiring your next superstar
  • Why we fail when hiring
  • Seven Hiring Tips
  • Interview process
    • Phone Interview
    • First Interview
    • Second interview
  • Conducting an Interview

Module 5: Progressive Management (Progressive Discipline) & Termination

July 22nd - 3:30 MT

  • Verbal Warning
  • Verbal Written Warning
  • Written May Memo
  • Written Will Memo
  • Components of May & Will Memos
  • Having A Follow-up Conversation
  • Suspension
  • Steps in a termination
  • Termination letters

Module 6: Wages & Policies

July 29th - 3:30 MT

  • How to set Wages and incentives
  • Discuss bonuses and how/why they
  • Setting up Policies
  • Enforcing Policies
  • Setting Up your Smart Goal

Module 7, 8, & 9: Create A Team Handbook

Module 7 - Aug 5th - 3:30 MT
Module 8 - Aug 12th - 3:30 MT

Module 9 - Aug 19th - 3:30 MT

Components of Team Handbook

  • Welcome letter
  • History
  • Managers Mission Statement
  • Employee Relations Principles
  • Employee Responsibilities
  • Office Conduct Rules
  • Introductory period of Employment – Probation Period
  • Employee Definition
  • Employee Guidelines
  • Attendance
  • Work Schedules
  • Breaks
  • Confidentiality and Release of Information
  • Salary Reviews
  • Objective Reviews
  • Benefits
  • Paid and Unpaid Leave
  • Harassment and Personal Discrimination
  • Non-Gossip Policy
  • Continuing Education
  • Computer Access Agreement
  • Oath of Confidentiality
  • Mission Statement
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Purchase Now – Fill in the form to the below or call Craig at (587)-391-5883 (all discount offers must be registered by phone)

Purchase The Full Virtual Package for 50% Off -
$1393 Now $696.50!

CANADA OFFICE

#30 1221 Canyon Meadows Dr
SE Calgary, AB T2J 6G2

Phone: (587)-391-5883

U.S. OFFICE

40837 N 97 St
Scottsdale, AZ 85262

Phone: (480) 840-7323

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